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Is your customer support old school?
2018 Customer Support: “Your call is important to us. Please stay on the line, until your call is no longer important to you” Are you still using the old school customer support system? The system you yourself dread when you call a business? A customer on hold is a customer lost. 2019 Customer Support: Connect with […]
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3 Mistakes Small Businesses Make
Owning a small business is easy.. said no one ever! Making the right decisions, especially early on, will help keep your business successful. Good news is, there’s easy and affordable ways to give your business a boost. 3 Mistakes Made by Small Businesses: 1. Not Marketing Enough. You may have created a very good product or service, but a common […]
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3 Ways Businesses Reach Customers with Mobile Marketing
Head baker and owner Massimo Maviglia, of The Bread Artisans bakery, reached out to Cidewalk looking for new ways to get more customers into his bakery located in St Petersburg, FL. Here are the 3 ways he was able to reach more customers and engage locals with Cidewalk. 1. He got the word out about his handmade bread and Italian […]