Tag: customer support

  • Is Your Business Ready?

    Believe it or not, people start holiday shopping early. And stats show that those who start BEFORE November SPEND MORE. That means NOW is when you should be gearing up to be ready for those shoppers, especially online shoppers. Heres How: -Get the word out about your business on mobile -Be available when someone comes to your website with questions/close sales Our Holiday Special: Get both […]

  • Who’s Talking to your Customers?

    We’re in a time where customers prefer live chat over any other contact channel. Are you leaving your customers unattended on your website? If so, they’re moving on to your competitors.  “35% more people made a purchase online after using live chat”* Talkio by Cidewalk is Live Chat but better!   Not only does Talkio provide quick and easy support for […]

  • Don’t Make Your Customers Wait

    ​Talkio is not your average business messaging chat widget – it’s a better way to talk to your customers. Here are just a couple of ways Talkio stands out: ​-Replies from you go back to your customer on their cell phone so they aren’t stuck on a website chat window -All messages are saved for you […]

  • Talkio Time!

    Let’s face it, business is no longer simply, business as usual. The way we’ve been used to operating has changed over the last few months, and there are some things that will never go back to the way they were before. One of those things is the way we communicate with customers. Customers want simple, easy and instant […]

  • 3 Minute Ad Challenge!

    We’ve been working really hard to upgrade our new Ad Creator and believe it will now take less than 3 minutes to get started. We’re also pretty sure we missed something, so we want to hear your feedback or what feature you want us to include in our next update. Take the 3 Minute Ad Challenge:  […]