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Customers Who Want To Talk
You may have heard that our Talkio Web Chat can help you turn conversations into customers, but did you know you can get started INSTANTLY with our new text to signup? Simply text “REGISTER” to 295-512-9896 to start chatting with customers now! Join the thousands of businesses who are CONNECTING BETTER with people interested in their business everyday!
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They’re Waiting…
Let’s face it, when it comes to browsing or shopping online, we as people are pretty impatient. If we don’t find what we are looking for in just minutes – we move on. One of the reasons a customer might leave is because they have a question your website didn’t answer and there was no way to […]
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New Year New Plan
Phew 2021 is almost over! Although some amazing things happened, I think we can all agree we are looking forward to a new year. With people keeping their distance more than ever, there’s been a shift in customer expectations with an increased need for a hyper personalized experience and better customer support. Here’s what you can do […]
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The Post Holiday Customer Craze
Sometimes the transaction with customers doesn’t end at the sale of your product or service. In the days following the holidays, you can expect customers reaching out to your business with item exchanges, possible damage issues and of course, returns. This experience can be frustrating – how can you change the tone and make it more […]
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(1) New Message
Your customers want to reach you – are YOU there? What is one of the biggest changes we’ve seen post-pandemic? The way people are interacting with businesses. People want a faster, easier way to reach you.. and they are on the lookout for trust. The fastest way a customer can get help from you is live chat – and in this ‘texting generation’, no […]