Let’s face it, when it comes to browsing or shopping online, we as people are pretty impatient. If we don’t find what we are looking for in just minutes – we move on. One of the reasons a customer might leave is because they have a question your website didn’t answer and Read more…
Most services only focus on helping businesses gain new customers, but at Cidewalk we realize the importance of ALSO focussing on existing customers. Why? Because up to 40% of your business is actually REPEAT customers, which makes it very important to be in touch with them as much as you can. By combinging Local Mobile Read more…
I’m sure you’ve heard… “A picture is worth a thousand words”, and when it comes to text messaging, it’s also more eye-catching than just plain text and less likely to be ignored. Use Talkio to engage your customers with “Multimedia Messages” also known as “picture messages”, and take your Holiday Marketing to Read more…
Believe it or not, people start holiday shopping early. And stats show that those who start BEFORE November SPEND MORE. That means NOW is when you should be gearing up to be ready for those shoppers, especially online shoppers. Heres How: -Get the word out about your business on mobile -Be available when someone comes to your website with questions/close Read more…
We’re in a time where customers prefer live chat over any other contact channel. Are you leaving your customers unattended on your website? If so, they’re moving on to your competitors. “35% more people made a purchase online after using live chat”* Talkio by Cidewalk is Live Chat but better! Not only does Talkio provide Read more…